1 Open password reset page
by pasting this url (https://support.wechat.com/getpassword?lang=en) in your browser or clicking on the green button below
Open Wechat reset page >
2 Reset password via email
is the first option you’ll notice right away.
3 Enter the email address
that’s associated with the WeChat account.
Click on Next afterwards.
4 Confirmation
that an email was sent with instructions to reset your password.
5 Log in to your email
in order to open the email you’ve just received.
6 Reset Wechat password
is the title of the mail you will receive now. Click on the blue link in the email.
Important: If you didn’t receive this mail, don’t forget to check your junk/spam folder (or restart the procedure from step 1 if you can’t find it)
7 Pick a new password
Enter the new password that you want 2 times. Click on OK afterwards.
✓ Result
You are automatically logged in again. You have now reset your password and recovered your account.